You are able to purchase subscriptions on a monthly or yearly rebillable payment cycle, and you will be billed for your first box at the time of your initial purchase. Subscriptions will automatically renew by month or by year until you cancel your monthly subscription or opt out of yearly renewal. Monthly renewals bill on the 1st of each month.
After your first box has shipped, you’ll start with our regular and billing and shipping cycle. For the Sorority Box Monthly Rebillable Subscription, we bill regularly on the first and ship by the 25th of each month. You will always receive a shipping confirmation with a tracking number so that you may follow your box's progress! Yearly Rebillable Subscriptions offer 12 months of boxes for the price of 11 boxes. You’ll be billed for the full year of your subscription at the time of your initial order, and will not see another charge until you’ve received 12 boxes. You will be notified via email when your auto-renewal is around the corner and given the opportunity to opt-out of recurring payment.
For the monthly rebillable subscription, we bill regularly on the 15th and ship by the 20th of each month. You will always receive a shipping confirmation with a tracking number so that you may follow your box's progress!
Here are a few things to look out for when tracking your shipment:
If we made an error packing your Sorority Box, the exchange will be promptly honored free of charge to you. There are no refunds for Sorority Boxes unwanted by you. All other full-priced items are eligible for exchange and/or refund within seven (7) days of purchase.
Monthly Rebillable Subscriptions can be canceled at any time by emailing firstname.lastname@example.org. If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle. Yearly Rebillable Subscriptions can only be canceled within the first month, but we’re able to opt you out of auto-renewal at any time. You’re also able to opt yourself out of auto-renewal within the final month of your subscription.
The Sorority Box will regularly include apparel items. When you subscribe, you must select a shirt style - regular cut or form-fitted and pants size. For your convenience, we have provided size charts here.